Duospin Privacy Policy

At Duospin, we are committed to protecting your personal data and respecting your privacy whenever you use our services. This Duospin Casino privacy policy explains what information we collect, why we collect it, and how we keep it safe. By registering an account and using Duospin Casino, you agree to the practices described below.

Information We Collect

Here at Duospin Casino, we collect data necessary to provide our services, verify your identity, and comply with our licence issued by the Gaming Board of Anjouan, Comoros (licence number ALSI-152406028-FI2). We at Duospin gather information through the registration process, during deposits and withdrawals, and while you interact with our platform.

• We collect your name, date of birth, address, email address and phone number during duospin casino registration
• We gather payment details when you use methods such as Visa, Mastercard, Skrill, Neteller or cryptocurrencies like Bitcoin and Ethereum
• We record your gaming activity, including slots, live casino sessions and sportsbook wagers, to administer bonuses and loyalty rewards
• We track technical data such as IP address, device type and browser information to maintain security
• We retain documents submitted for duospin casino verification, including proof of identity and address

How We Use Your Information

Our Duospin platform uses your data for legitimate operational purposes. We use your information to process duospin casino withdrawal requests, manage your duospin bonus eligibility, and provide customer support through live chat, email and our help centre. Our VegasHero-style approach to transparency means we never use your data for purposes beyond what is necessary to run Duospin Casino responsibly.

• We use your data to verify your identity before releasing any duospin withdrawal
• We process your information to apply welcome packages, free spins and duospin promo code offers correctly
• We analyse your activity to detect fraud, money laundering or duospin casino bonus abuse
• We communicate with you regarding account updates, duospin casino login issues or promotional offers
• We use data to enforce restrictions, such as excluding players from Ohio from bonus eligibility

Legal Basis for Processing

We at Duospin process your personal data based on several legal grounds. Our Duospin Casino operation relies on contractual necessity to deliver the services you request, legal obligations under our Anjouan licence, and legitimate interest in preventing fraud. Where required, particularly for players in Germany, Spain or France where local licences may apply, we obtain your explicit consent before processing certain categories of data.

Sharing Your Information

Our Duospin Casino policy restricts the sharing of your data to trusted third parties only. We share information with payment providers to process duospin casino deposits and withdrawals, with game providers such as Pragmatic Play, Evolution Gaming and NetEnt to deliver gameplay, and with regulatory authorities when legally required. We at Duospin never sell your personal information to marketing companies without your consent.

• We share data with payment processors including banks, e-wallets and cryptocurrency exchanges
• We disclose information to regulators under our Gaming Board of Anjouan licence
• We may share data with fraud prevention agencies to protect duospin casino deposits
• We provide limited data to affiliates distributing duospin no deposit bonus offers, only with your consent

Cookies and Tracking Technologies

Our Duospin platform uses cookies to enhance your browsing experience, remember your preferences, and support duospin casino login functionality. We use cookies to track session activity, analyse site performance, and personalise offers such as duospin casino free spins. You can manage cookie preferences through your browser settings, though disabling cookies may affect the functionality of the duospin app or duospin casino online experience.

Data Security

We at Duospin Casino implement industry-standard security measures, including encryption protocols, to protect your personal and financial information. Our team works continuously to safeguard data submitted during duospin casino registration, deposits and withdrawal processes. However, no method of electronic transmission is entirely secure, and we encourage you to use strong passwords and avoid sharing your account credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal and regulatory requirements. Our Duospin records related to duospin casino withdrawal history, verification documents and transaction logs are kept in accordance with anti-money laundering obligations under our licence. Once retention periods expire, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. We at Duospin respect these rights and will respond to valid requests within a reasonable timeframe.

• You have the right to access the personal data we hold about you
• You may request correction of inaccurate information in our records
• You can ask us to delete your data, subject to legal retention requirements
• You may object to certain types of processing, including marketing communications
• You can request a copy of your data in a portable format

To exercise these rights, you may contact our support team at [email protected]. Our Duospin Casino support operates live chat 24/7, and our team will guide you through any privacy-related request, whether it concerns duospin casino withdrawal time, account data or marketing preferences.

VPN and Location Verification

We at Duospin do not permit the use of VPNs or other tools to mask your true location. Our licence requires accurate verification of your jurisdiction, and attempting to disguise your location may result in failed duospin casino verification and forfeiture of winnings. We collect geolocation data as part of our compliance obligations under the Anjouan licence.

International Data Transfers

As Duospin Casino serves players across Australia, Canada, New Zealand, Germany, Norway, Poland, Hungary, Czech Republic, Finland and other European markets, your data may be transferred internationally. We at Duospin ensure that appropriate safeguards are in place whenever data crosses borders, in line with applicable data protection laws.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and if we become aware that a minor has registered an account, we will close the account and delete the associated data promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of duospin casino online services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, please reach out to our support team via live chat, available 24/7, or email us at [email protected]. We at Duospin are here to address any concerns regarding your privacy, your duospin app download experience, or your overall relationship with Duospin Casino.